Checking for Viruses

Pioneer Complete allows you to scan your computer for any viruses at any time you want. Even if you use the first-class On-access scanning provided by Pioneer Complete you might still occasionally want to scan (parts of) your computer for viruses.

Note: If you configured Pioneer Complete for multiple users or if you have required a password for changing Pioneer Complete settings, you might have to log in as a Privileged User or provide your E-mail address and password in order to be able to Check for Viruses.

To perform an On-demand Antivirus scan:
  1. On the Pioneer Complete Console, click the Antivirus button .

  2. On the Antivirus menu, click Virus Check.

  1. In the Pioneer Complete Security Check window, click the Settings button.

  2. In the Select Folders window, select the folders you want to include in the On-demand scan. You can use the '+' and '-' symbols in front of a folder to expand or collapse the view of a folder, allowing you to select individual sub-folders.

  3. Click OK in the Select Folders window after making your selection.

  4. Click Scan in the Pioneer Complete Security Check window to start the On-demand scan.

  5. In the Progress frame at the bottom of the Pioneer Complete Security Check window you can find the following information while the scan is in progress:

  6. When the scan is finished a pop-up window appears informing you whether or not infections were found. Click OK.

  7.  If infections were found, the main grid displays the following information for each infected file:

  8. Select the file in the grid that you want to Repair, Quarantine, Ignore or Delete. You can use the options provided in the Manage Selected Infected Files to facilitate making a selection:

  9. Choose the desired action for your current selection from the options provided in the Manage Selected Infected Files frame:

  1. Close the Pioneer Complete Security Check window when you are done managing your infected files.

Viewing Ignored or Quarantined Virus Infections

You can view issues from previous On-demand scans if you marked previously found infections as Ignored or Quarantined. This allows you to Repair or Delete infected files at a later time.

To view previously Ignored or Quarantined virus infections:
  1. On the Pioneer Complete Console, click the Antivirus button .

  2. On the Antivirus menu, click Virus Check.

  1. In the top-right corner of the Pioneer Complete Security Check window, select Quarantine View or Ignored Files View to display previously quarantined or infected files that were ignored.

  2. Use the options provided in the Manage Selected Infected Files to change the status of the displayed files. Look here for an explanation of the available options.

  3. To close the Pioneer Complete Security Check window, click the Close button in the top right-hand corner of the window.