Checking for Spyware

Pioneer Complete Suite allows you to scan your computer for any installed Spyware. Spyware are applications that are installed on your computer, often without your knowledge, that collect information about your computer usage. This information may be used by advertisers, marketers, or others to compromise your privacy. Spyware is also a leading cause of identity theft. It can:

• Steal your social security number

• Track every keystroke and mouse click you make

• See every e-mail you write, web site you visit, and file you download.

Nothing is private when you have spyware on your PC.

We recommend that you run Check for Spyware regularly, for example once a week, to ensure the removal of any unwanted Spyware.

Note: If you configured Pioneer Complete Suite for multiple users or if you have required a password for changing Pioneer Complete Suite settings, you might have to log in as a Privileged User or provide your E-mail address and password in order to be able to Check for Spyware.

Checking for Spyware

To Check for Spyware:

1. On the Pioneer Complete Suite Console, click the Privacy button .

2. On the Privacy menu, click Check for Spyware.

3. In the Pioneer Complete Suite Security Check window, click the Settings button. The Configure SpyCatcher window opens.

4. In the Configure SpyCatcher window, under Search all folders on the following drives, select the drive(s) to search.

5. If you want to restrict the search to specific folders:

1. In the bottom left pane, select the Search the following folders radio button.

2. To add a folder to the list, click Add.

3. Browse for the folder you want to add and click OK.

4. Repeat Steps B and C until all folders you want to examine are selected.

Note: To remove a folder from the list, select the name from the list, and then click Remove.

6. To further customize your Spyware search, you can select one of the following:

• To skip specific file types when searching, in the top right pane:

1. Select the Examine all files except for these types radio button.

2. Click Add, and type a file extension.

3. Click OK.

4. Repeat Steps B and C until all file types that you want to skip are displayed.

Note: To remove a file type from the list, select the file extension from the list, and then click Remove.

• To select specific file extensions to examine, in the bottom right pane:

1. Select the Examine only these file types radio button.

2. Click Add, and type a file extension.

3. Click OK.

4. Repeat Steps B and C until all file extensions that you want to examine are displayed.

Note: To remove a file type from the list, select the file extension from the list, and then click Remove.

7. In the bottom pane, clear any of the default options that you do not want to enable for your customized Spyware Check:

Search Internet Explorer cookies – Internet Explorer cookies are Checked for Spyware.

Search running applications – All applications currently running on your computer are Checked for Spyware.

Search probable locations – SpyCatcher scans for specific file paths, registry keys, values and value data that are known to originate from Spyware.

Search registry – The full Windows registry is checked by SpyCatcher.

Report suspected spyware too – Suspected Spyware is also reported during the search. Using this option might impact your computer's performance during the search since it requires SpyCatcher to thoroughly scan all files for any information that might indicate the presence of any spyware-like software.

8. Click OK to close the Configure SpyCatcher window.

9. In the Pioneer Complete Suite Security Check window, click Find Spyware. SpyCatcher scans your system for any Spyware. The results grid in the Pioneer Complete Suite Security Check window will be updated with any Spyware that is found while the scan progresses. In the Progress frame at the bottom of the window you can find the following information while the scan is in progress:

• Current Location – The location currently being scanned.

• Elapsed Time – The time that elapsed since the start of the scan.

• Locations Scanned – The number of locations that have been scanned so far.

• Spyware Found – The amount of spyware that has been found.

10. When the scan is finished a pop-up window appears informing you whether infections were found or not. Click OK.

11. If infections were found, the main grid displays the following information for each infected file:

• Spyware – The name of the detected spyware.

• Type– The type of spyware, for example 'Tracking cookie' or 'Dialer'.

• Date/Time Found – The date and time at which the spyware was found.

• Description – A link to the Pest Patrol™ Web site that provides a detailed description of the spyware.

12. Select the file in the grid that you want to Quarantine, Ignore, Delete or see more Details of. You can use the options provided in the Manage Selected Infected Files to facilitate making a selection:

• Select All – Selects all files displayed in the grid.

• Unselect All – Unselects all files displayed in the grid.

• Invert Selection – Inverts your current selection. Previously selected files will become unselected and unselected files will become selected when using this button.

13. Choose the desired action for your current selection from the options provided in the Manage Selected Spyware frame:

• Details – A window opens showing additional details for the selected spyware.

• Quarantine – The spyware is moved to a special folder and stored there in such a way that it can not be executed.

• Ignore – The files are ignored. No attempt is made at deleting them. The files will not show up in scan results from now on.

• Delete – The selected spyware is deleted. Depending on the type of the deleted spyware, you may be asked to restart your computer.

14. Close the Pioneer Complete Suite Security Check window when you are done managing your spyware.

Viewing Open or Ignored Spyware

You can view issues from previous Spyware Checks if you have marked previously found Spyware as Quarantined or Ignored. This allows you to Remove or Ignore Spyware at a later time.

To view previously Quarantined or Ignored Spyware:

1. On the Pioneer Complete Suite Console, click the Privacy button .

2. On the Privacy menu, click Check for Spyware.

3. In the Pioneer Complete Suite Security Check window, select Ignored Spyware View or Quarantine View from the drop down list next to View issues by in the top-right corner of the screen.

4. Change the status of the listed Spyware to what you would like it to be. Look here for an explanation of the available options.

5. To close the Pioneer Complete Suite Security Check window, click the Close button in the top right-hand corner of the window.